Effective Date: April 25, 2025

High Tide Plumbing ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.hightideplumbingllc.com, or interact with us through forms or SMS.

1. Information We Collect

We may collect personal information in the following ways:

• Information You Provide: When you contact us through forms on our website, request services, or communicate with us, we may collect your name, email address, phone number, address, and other information you provide voluntarily.

• Automatically Collected Information: We may collect non-personal information using cookies and tracking technologies. This may include your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

• Respond to service requests and inquiries

• Schedule appointments and provide estimates

• Communicate via SMS or email about service confirmations, reminders, and updates

• Improve our services and website experience

• Send promotions or notices (you may opt out at any time)

• Comply with legal requirements

We do not share your mobile/messaging opt-in data with third parties for their marketing purposes. This assurance applies to all SMS and digital communications.

3. Text Messaging and Opt-Out

By providing your phone number and opting in, you consent to receive text messages from High Tide Plumbing.

• Message types may include appointment confirmations, service updates, and follow-ups

• Message frequency may vary

• Message and data rates may apply

To stop receiving text messages:

• Reply STOP to any SMS

• Or contact us at (228) 365-3283 or [Insert Email Address]

To get help:

• Reply HELP to any message

• Or contact us using the info below

4. Data Protection

We use secure technology and administrative safeguards to protect your personal data. While no method is 100% secure, we strive to keep your information safe using best practices.

5. Cookies and Tracking Technologies

Our site may use cookies to enhance your experience, understand user behavior, and improve site performance. You can disable cookies via your browser settings.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights and Choices

You may request to access, correct, or delete your personal information by contacting us. You can also unsubscribe from SMS or email marketing at any time.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with the latest effective date.

9. Contact Us

If you have any questions about this policy or our data practices, contact:

High Tide Plumbing
📍 10442 Lamey Bridge Rd, D'Iberville, MS 39540
📞 (228) 365-3283